To be able to activate patient journeys, the Electronic Messages app must be activated.
App activation
To activate the Patient Journeys app, go to Apps and you will see the app available under the New apps section.
Activation will show the first introductory screen, followed by a screen that will check for the correct delegation of rights. If it is not valid, an error will be displayed and you will need to tap the "Guide to delegate rights" link. Once you have done that, you can return to the activation page.
App settings
Once the app is activated, you will have the option to check the status of the delegation and agreement under Settings -> Patient Journeys
The delegation or agreement might either expired, been revoked, or become unsigned because you have changed the organization number of your clinic. Use the links to fix the issues, return to the settings page and click "Update settings" to check if the agreements are valid again.
Use of Patient Travel
To activate patient travel for a client, you must go to Clients -> Find current client -> Select "Edit". Here you will then have the option to check "Patient needs transportation"
When "Patient needs transportation" you will receive a notification when you create an appointment for the current client.
If you select "Yes" on the box above, you will see this box, check that all information looks correct before continuing.
After the requisition has been created, you will see information about the requisition if you click on the appointment that has been created.
