To be able to activate patient travels, the Electronic Messages app must be activated. You also need to be logged in with HelseID on your account.
NB! You must contact your patient travel office and ask them to register your HPR number in their system.
App activation
To activate the Patient Journeys app, go to Apps (left side panel) and you will see the app available under the 'New apps' section.
Activation will show the first introductory screen, followed by a screen that will check if rights have been delegated correctly. If it is not valid, an error will be displayed and you will need to tap the "Guide to Delegate Rights" link.
Once rights have been delegated, you can return to the activation page to continue the setup.
You will also be reminded to contact your local patient travel office to give them your office and practitioner information.
Clicking next will activate the app.
App settings
Once the app is activated, you will have the option to check the status of the delegation and agreement under Settings -> Patient Travel
The delegation or agreement might either be expired, revoked, or become unsigned because you have changed the organization number of your clinic. Use the links to fix the issues, return to the settings page and click "Update settings" to check if the agreements are valid again.
Use of Patient Travel
To activate patient travel for a client, you must go to Clients -> Find current client -> Select "Edit". Here you will have the option to check "Patient needs transportation"
When the "Patient needs transportation" box is checked you will receive a notification when you create an appointment for the current client. You will also see that the client will need a requisition in the appointment window.
If you select "Yes" or "Create requisition" you will see the box below. Make sure that all the information looks correct before clicking next.
After the patient travel has been created, you will see an indicator for the requisition in the appointment window.
